Is GoHighLevel HIPPA Compliant? (⚠️Updated Answer)

Today, I am going to show you all you need to know on “Is GoHighLevel HIPPA Compliant?“.

I will help you understand GoHighLevel's approach to HIPPA, how they're responding to it, the updated rule on GoHighLevel, and more.

You already know that in today's digitally-driven healthcare landscape, safeguarding patient information is paramount.

The Health Insurance Portability and Accountability Act (HIPAA) establishes stringent standards for the protection of sensitive health data, mandating compliance from entities handling such information.

As healthcare providers increasingly leverage technology to streamline operations and enhance patient care, the question arises: Is GoHighLevel, a popular marketing and sales automation platform, HIPAA compliant?

Let's start!

Is GoHighLevel HIPPA Compliant?

Yes, GoHighLevel is committed to maintaining HIPAA compliance, recognizing the significance of safeguarding protected health information (PHI).

The HIPPA compliance on HighLevel is specifically tailored for agencies handling PHI.

And the HIPPA is done by offering a dedicated HIPAA compliance add-on to ensure adherence to the stringent standards set by the Health Insurance Portability and Accountability Act.

HIPAA establishes the benchmark for securing sensitive patient data within the United States, necessitating comprehensive physical, network, and procedural security measures for any entity dealing with PHI.

In acknowledgment of these vital regulations, GoHighLevel has implemented the HIPAA compliance add-on.

This add-on is designed to fortify the platform's capability to secure PHI effectively.

And the features of the HIPPA include secure data storage and transmission, robust access controls, audit trails, and more, all aligned with the specific requirements outlined by HIPAA.

By integrating the HIPAA compliance add-on, agencies entrusted with PHI can leverage the full suite of GoHighLevel's tools while upholding strict compliance with federal regulations.

HIPAA Compliance Add-On Overview:

• Standard Accounts: By default, GoHighLevel accounts do not possess HIPAA compliance.
• Enable Compliance: To attain HIPAA compliance, agencies must acquire the dedicated HIPAA Compliance add-on.
• Application: Post-add-on purchase, HIPAA compliance seamlessly extends to all location accounts under your administrative control.

Understanding HIPAA Compliance

HIPAA, enacted in 1996, the Health Insurance Portability and Accountability Act, is a landmark legislation in the healthcare industry aimed at safeguarding patients' sensitive health information.

It consists of several rules, including the Privacy Rule, Security Rule, and Enforcement Rule, which collectively establish standards for the protection of electronic protected health information (ePHI).

The Privacy Rule governs the use and disclosure of PHI, ensuring patients have control over their health information.

The Security Rule outlines specific safeguards that covered entities must implement to secure ePHI, including administrative, technical, and physical safeguards.

Additionally, the Enforcement Rule outlines procedures for investigating and penalizing non-compliance with HIPAA regulations.

Compliance with HIPAA is not only a legal requirement but also essential for maintaining patient trust and confidentiality in the healthcare industry.

HIPAA Compliance Requirements

At a glance, the requirements are:

• Privacy Rule: Sets standards for safeguarding individuals' medical records and other personal health information.

• Security Rule: Establishes requirements for the security of electronic protected health information (ePHI), including safeguards for data integrity, confidentiality, and availability.

• Enforcement Rule: Outlines procedures and penalties for violations of HIPAA regulations, ensuring accountability and enforcement of compliance.

Let me break it down a bit.

HIPAA, the Health Insurance Portability and Accountability Act, stands as a cornerstone in the protection of patients' sensitive health information.

It comprises several key components, including the Privacy Rule, Security Rule, and Enforcement Rule, each designed to uphold the confidentiality, integrity, and availability of protected health information (PHI).

The Privacy Rule establishes standards for safeguarding individuals' medical records and other personal health information, while the Security Rule sets forth requirements for the security of electronic protected health information (ePHI).

Additionally, the Enforcement Rule outlines procedures and penalties for violations of HIPAA regulations, ensuring accountability and enforcement of compliance.

Understanding these foundational aspects of HIPAA is essential for healthcare organizations to navigate the complex landscape of healthcare data privacy and security regulations effectively.

GoHighLevel HIPPA Pricing

When evaluating the expenses associated with ensuring HIPAA compliance for your HighLevel account, it's crucial to factor in the specific add-on necessary to enable this functionality.

By default, GoHighLevel does not inherently comply with HIPAA regulations. To align with the rigorous privacy and security standards mandated by HIPAA, an additional service must be procured.

Here's a breakdown of the associated costs:

• Monthly Charge: $297
• Annual Charge: $2970 (offering a cost-saving opportunity if paid annually)

By investing in the appropriate add-on, you can ensure that your HighLevel account meets the requirements of HIPAA, safeguarding the privacy and security of sensitive healthcare data.

How to Become HIPPA Compliant on GoHighLevel

Regardless of your selected GoHighLevel pricing tier, whether it's the most basic or the highest level plan, all users have the option to subscribe for HIPAA compliance.

While GoHighLevel's standard offerings do not inherently include HIPAA compliance, users can easily opt for this additional feature to ensure adherence to the stringent privacy and security standards mandated by HIPAA regulations.

To subscribe for HIPAA compliance, follow these steps:

1. Log in to your GoHighLevel agency account.
2. Navigate to the “Compliance” section located at the lower left side of your account interface as displayed in the image above.

Once you've accessed the Compliance section, you will see the buy option.

Upon clicking the ‘Buy Now‘ button, a streamlined process is initiated.

A popup will promptly appear, guiding you through the payment transaction using the card linked to your GoHighLevel account.

A perfect example is the image above.

Once the payment is successfully processed, the subsequent step is to seamlessly sign the document within the app.

This intuitive approach ensures a user-friendly and efficient experience, allowing you to complete both the purchase and document signing seamlessly within the GoHighLevel platform.

Upon successful purchase, the next thing is to download, review, and sign the agreement which you can find by clicking on the “View Deals“.

A perfect example is the image above.

HIPAA Compliance Features in GoHighLevel

GoHighLevel also offers some HIPPA compliance features by default.

This ensures HIPAA compliance entails leveraging software solutions equipped with robust features and capabilities to safeguard sensitive patient data.

GoHighLevel offers several key features that support HIPAA compliance within healthcare settings.

These include:

• Data Encryption

GoHighLevel employs advanced encryption protocols to secure electronically protected health information (ePHI) both in transit and at rest, ensuring data confidentiality and integrity.

• Access Controls

Granular access controls enable healthcare organizations to restrict access to PHI based on role-based permissions, limiting unauthorized user access and minimizing the risk of data breaches.

• Audit Trails

Comprehensive audit trails track user activities and modifications within the system, providing transparency and accountability while facilitating compliance monitoring and auditing processes.

• Data Backup and Recovery

Robust data backup and recovery mechanisms ensure the availability of PHI in the event of system failures or data loss incidents, mitigating risks and ensuring business continuity.

• Business Associate Agreement (BAA)

GoHighLevel offers Business Associate Agreements (BAAs) to healthcare clients, formalizing its commitment to HIPAA compliance and establishing clear guidelines for PHI protection and compliance responsibilities.

By leveraging these key features and capabilities, healthcare organizations can enhance their HIPAA compliance efforts while leveraging GoHighLevel's powerful marketing and automation tools to drive patient engagement and streamline operations.

Frequently Asked Questions