You already know that finding the right and best CRM tools in UK to manage customer relationships can be like finding a gem in a sea of stones.
And in the bustling world of the United Kingdom, where businesses strive to stand out
I don't need to tell you that choosing the best CRM tool is key to success.
I've done the hard work for you.
I spent 5 days researching and testing the qualities and usefulness of over 75 CRM tools.
Ultimately, I found these 8 to be the best CRM tools in the UK.
TL;DR If you're searching for a CRM tool that ticks all the boxes – simplicity, functionality, and reliability – GoHighLevel fits in perfectly. GHL is an all-in-one CRM tool that has all the features of other CRM tools in one platform.
With my years of experience using CRM tools, I have recommended GoHighLevel as the best CRM in the UK and you can test it for 14 days FREE.
9 Best CRM Tools in UK
This is an updated list of the best CRM tools I found worthy for United Kingdom citizens and its residents.
| CRM Tool | Features | Starting Price | Integrations | Customer Support |
|---|---|---|---|---|
| GoHighLevel | All-in-one marketing and CRM platform | $97/Month | Yes 9.5/10 | Email, live chat, phone, social media |
| Salespype | Lead management, pipeline tracking. | $79/Month | Yes 9.0/10 | Email, live chat |
| DashClicks | Marketing and CRM platform | $99/Month | Yes 8.5/10 | Email, phone, and live chat. |
| Vendasta | Good for big Agencies | $99/Month | Yes, 9.0/10 | Email, phone, and live chat. |
| Keap | CRM and marketing automation | $159/Month | Yes 8.7/10 | Email, phone, and live chat. |
| Systeme.io | All-in-one marketing & CRM platform | $0/Month | Yes 9.0/10 | Email, live chat. |
| Capsule CRM | CRM for small businesses | $29/Month | Yes 8.5/10 | Email and a knowledge base. |
| GetResponse | Email marketing, automation, CRM. | $0/Month | Yes 8.0/10 | Email, live chat. |
Let's go through each tool!
#1. GoHighLevel (Our Pick)
GoHighLevel is an all-in-one platform designed to simplify business operations through comprehensive CRM solutions.
GHLl is a comprehensive CRM and marketing automation platform designed to streamline sales and marketing processes for businesses in the UK.
With its user-friendly interface and extensive range of features.
GoHighLevel empowers businesses to manage leads, automate marketing campaigns, and optimize customer relationships with ease.
GoHighLevel provides an exceptional tool and excellent customer support and as a result, it has managed to have good user reviews.
GHL has various and different templates pre-built templates that are designed by industry leaders.
These templates cover nearly everything you might ever want to do on the platform.
It is worth mentioning that GoHighLevel offers white-label which allows you to sell the platform under your company name.
At your prices.
GoHighLevel Key Features
Let's take a look at the key features of GoHighLevel.
- CRM
GoHighLevel enables businesses to create and manage custom CRM fields tailored to their specific needs.
Whether it's capturing additional contact information, tracking customer preferences, or storing important notes.
Businesses can customize their CRM fields to match their unique processes and workflows.
- Sales Pipeline Management
GoHighLevel offers intuitive sales pipeline management tools that allow businesses to track leads through every stage of the sales process.
Users can monitor deal progress, assign tasks, and prioritize leads for maximum efficiency.
- Marketing Automation
GoHighLevel's robust marketing automation features enable businesses to create personalized marketing campaigns tailored to their audience.
Users can automate email sequences, SMS messages, and social media posts to engage leads and nurture customer relationships.
- Lead Generation
With GoHighLevel, businesses can generate leads through various channels, including landing pages, web forms, and Facebook ads.
The platform provides tools to capture and qualify leads, ensuring that businesses can focus their efforts on high-quality prospects.
- Appointment Scheduling
GoHighLevel simplifies appointment scheduling with its integrated calendar and booking system.
Businesses can offer online appointment scheduling to clients, reducing administrative tasks and improving customer convenience.
- Analytics and Reporting
GoHighLevel offers comprehensive analytics and reporting tools to track the performance of marketing campaigns and sales efforts.
Users can monitor key metrics, such as conversion rates and revenue, to make data-driven decisions and optimize their strategies.
GoHighLevel Pros & Cons
We'll talk about the strengths and weaknesses of GoHighLevel.
GoHighLevel Pros:
- All-in-One Platform: GoHighLevel provides a complete solution for CRM, marketing automation, and lead generation, eliminating the need for businesses to invest in multiple tools.
- User-Friendly Interface: GoHighLevel features an intuitive interface that makes it easy for users to navigate and utilize its features without extensive training.
- Customization Options: Businesses can customize GoHighLevel to meet their specific needs and branding preferences, ensuring a tailored experience.
- Excellent Support: GoHighLevel offers responsive customer support to assist users with any questions or technical issues they may encounter.
- Affordable Pricing: Compared to other CRM and marketing automation platforms, GoHighLevel offers competitive pricing plans that are accessible to businesses of all sizes.
GoHighLevel Cons:
- Learning Curve: While GHL is user-friendly, at first, you will have to learn how to better use the platform to fix things together. The trial period could help scale through this stage.
- Complexity for Beginners: While GoHighLevel offers powerful features, beginners may find it overwhelming at first due to its extensive range of capabilities.
GoHighLevel Pricing
GoHighLevel offers a 14-day free trial which you can use to test the CRM tool and set things up before full commitment.
Should be in case you're not satisfied during the trial, you can easily cancel your subscription.
No questions asked.
The three current GoHighLevel pricing are:
- Starter Account: Costs $99 per month
- Agency Unlimited: Costs $297 per month
- SaaS Mode: Costs $497 per month
By going for the yearly plan, you have access to a 17% discount that lets you pay 10 month subscription fee instead of the normal 12 months subscription fee.
#2. Salespype
Salespype is a versatile CRM and marketing automation platform designed to simplify sales and marketing processes for businesses in the UK.
With its intuitive interface and comprehensive features, Salespype enables businesses to manage leads, automate marketing campaigns, and drive growth with ease.
Salespype Key Features
Here are the key features of Salespype you should know.
- Lead Management
Salespype offers powerful lead management tools that allow businesses to capture, track, and nurture leads throughout the sales process.
Users can organize leads into custom pipelines, assign tasks, and set reminders for follow-ups.
- Email Marketing
Salespype's integrated email marketing features enable businesses to create and send personalized email campaigns to engage leads and customers.
Users can design beautiful email templates, segment their audience, and track campaign performance with ease.
- Task Automation
With Salespype's task automation capabilities, businesses can streamline repetitive tasks and workflows to improve efficiency and productivity.
Users can automate email follow-ups, schedule appointments, and trigger actions based on lead behavior.
- Integration Options
Salespype integrates with a variety of third-party tools and services, including email marketing platforms, payment gateways, and customer support systems.
This allows businesses to connect Salespype with their existing tools and streamline their workflows.
Pros & Cons
Salespype Pros:
- User-Friendly Interface: Salespype features an intuitive interface that makes it easy for users to navigate and utilize its features without extensive training.
- Affordable Pricing: Salespype offers competitive pricing plans that are accessible for businesses of all sizes, making it an attractive option for startups and small businesses.
- Responsive Support: Salespype provides responsive customer support to assist users with any questions or technical issues they may encounter.
- Task Automation: Salespype's task automation capabilities help businesses streamline their workflows and improve productivity by automating repetitive tasks and processes.
Salespype Cons:
- Limited Advanced Features: Some users may find that Salespype lacks certain advanced features available in other CRM platforms, such as advanced reporting or AI-powered insights. Which is available on GoHighLevel.
- Occasional Bugs: Users may encounter occasional bugs or glitches when using Salespype, although the platform's development team actively works to address these issues.
- Learning Curve: While Salespype is user-friendly, beginners may experience a learning curve when first using the platform.
Salespype Pricing
Salespype pricing:
- $79 per month
- And $25 for every additional user.
#3. DashClicks
DashClicks is a comprehensive marketing automation platform designed to help businesses in the UK streamline their digital marketing efforts.
With its user-friendly interface and robust features.
DashClicks empowers businesses to manage their online presence, attract leads, and drive growth with ease.
DashClicks Key Features
- Digital Marketing Dashboard
DashClicks provides a centralized dashboard that allows businesses to monitor their digital marketing campaigns in real time.
Users can track website traffic, social media engagement, and advertising performance from one convenient location.
- White-Label Solutions
DashClicks offers white-label solutions that allow agencies and freelancers to brand the platform as their own and offer it to their clients.
This enables businesses to provide a seamless experience to their clients while maintaining their brand identity.
- Client Management
With DashClicks' client management tools, businesses can easily manage their client relationships and communications.
Users can track client interactions, schedule appointments, and send automated reports to keep clients informed about their marketing campaigns.
- Marketing Services Marketplace
DashClicks features a marketplace where businesses can access a wide range of marketing services, including SEO, PPC advertising, and social media management.
Users can easily find and hire qualified professionals to help them achieve their marketing goals.
Pros and Cons
DashClicks Pros
- User-Friendly Interface: DashClicks features an intuitive interface that makes it easy for users to navigate and utilize its features without extensive training.
- White-Label Solutions: DashClicks' white-label solutions enable businesses to brand the platform as their own and offer it to their clients, enhancing their credibility and professionalism.
- Comprehensive Marketplace: DashClicks' marketplace offers a wide range of marketing services, allowing businesses to access the expertise they need to succeed in today's competitive market.
- Training and Support: DashClicks provides extensive training and support resources to help businesses learn how to use the platform effectively and achieve their marketing goals.
DashClicks Cons:
Integration Limitations: While DashClicks integrates with many third-party tools and services, you may find that certain integrations are limited or unavailable.
Learning Curve: While DashClicks is user-friendly, beginners may experience a learning curve when first using the platform.
Customization Options: You may find that DashClicks lacks certain advanced customization features available in other marketing automation platforms.
DashClicks Pricing
- DashClicks costs $99 per month.
#4. Vendasta
Vendasta is a robust platform designed to help businesses in the UK manage their online reputation, digital marketing, and customer relationships.
With its comprehensive suite of tools and services, Vendasta empowers businesses to attract leads, engage customers, and drive growth with ease.
If you are a big agency or you own a big business, you might consider using Vendasta because that is what it's designed for.
Vendasta Key Features
- Reputation Management
Vendasta offers reputation management tools that allow businesses to monitor and respond to online reviews, manage their online reputation, and improve customer satisfaction.
Users can track reviews from multiple platforms, respond to feedback, and gain valuable insights into customer sentiment.
- Digital Marketing Services
Vendasta provides a wide range of digital marketing services, including SEO, PPC advertising, social media management, and content marketing.
Businesses can access these services to enhance their online presence, attract leads, and drive conversions.
- Sales Automation
With Vendasta's sales automation tools, businesses can streamline their sales processes and improve efficiency.
Users can track leads, manage sales pipelines, and automate follow-up tasks to close deals faster and increase revenue.
- White-Label Solutions
Vendasta offers white-label solutions that allow businesses to brand the platform as their own and offer it to their clients.
This enables agencies and freelancers to provide a seamless experience to their clients while maintaining their brand identity.
- Customer Relationship Management
Vendasta includes customer relationship management tools that help businesses track customer interactions, manage contact information, and build stronger relationships with their clients.
Users can store customer data, track communication history, and personalize their interactions to improve customer satisfaction.
Pros & Cons
Vendasta Pros:
- Comprehensive Features: Vendasta offers a wide range of tools and services to help businesses manage their online reputation, digital marketing, and customer relationships effectively.
- White-Label Solutions: Vendasta's white-label solutions enable businesses to brand the platform as their own and offer it to their clients, enhancing their credibility and professionalism.
- Reputation Management: Vendasta's reputation management tools help businesses monitor and respond to online reviews, manage their online reputation, and improve customer satisfaction.
- Sales Automation: Vendasta's sales automation tools streamline sales processes and improve efficiency, enabling businesses to close deals faster and increase revenue.
- Customer Support: Vendasta provides responsive customer support to assist users with any questions or technical issues they may encounter.
Vendasta Cons:
- Learning Curve: While Vendasta is user-friendly, beginners may experience a learning curve when first using the platform, particularly when exploring its advanced features.
- Cost: Vendasta's pricing plans are expensive for businesses with tiny a budget.
Vendasta Pricing
Vendasta pricing plans:
- Starter: $99/month
- Professional: $649/ month
- Premium: $1,297/month
- Enterprise: Contact Sales
#5. Keap
Keap is a comprehensive CRM and marketing automation platform designed to help small businesses in the UK streamline their sales and marketing processes.
With its user-friendly interface and robust features, Keap empowers businesses to manage leads, automate marketing campaigns, and optimize customer relationships with ease.
Keap Key Features
- Contact Management
Keap offers powerful contact management tools that allow businesses to organize and segment their contacts effectively.
Users can track interactions, set reminders, and personalize communication to build stronger relationships with their clients.
- Marketing Automation
Keap's marketing automation features enable businesses to create and automate personalized marketing campaigns.
Users can design email sequences, set up automated workflows, and track campaign performance to drive engagement and conversions.
- Sales Pipeline Management
With Keap's sales pipeline management tools, businesses can track leads through every stage of the sales process.
Users can prioritize leads, assign tasks, and monitor deal progress to close more deals and increase revenue.
- Appointment Scheduling
Keap simplifies appointment scheduling with its integrated calendar and booking system.
Businesses can offer online appointment scheduling to clients, reduce administrative tasks, and improve customer convenience.
- Reporting and Analytics
Keap provides comprehensive reporting and analytics tools to track the performance of marketing campaigns and sales efforts.
Users can monitor key metrics, such as conversion rates and revenue, and gain valuable insights to optimize their strategies.
Pros & Cons
Keap Pros:
- User-Friendly Interface: Keap features an intuitive interface that makes it easy for users to navigate and utilize its features without extensive training.
- Marketing Automation: Keap's marketing automation features help businesses automate repetitive tasks and workflows, saving time and improving efficiency.
- Contact Management: Keap's contact management tools enable businesses to organize and segment their contacts effectively, improving communication and customer relationships.
- Sales Pipeline Management: Keap's sales pipeline management tools help businesses track leads through every stage of the sales process, increasing visibility and improving deal management.
Keap Cons:
- Learning Curve: While Keap is user-friendly, beginners may still experience a learning curve when first using the platform, particularly when exploring its advanced features.
- Customization Options: Some users may find that Keap lacks certain advanced customization features compared to GoHighLevel.
Keap Pricing
Keap pricing plans:
- Pro: $199 per month
- Max: $299 per month
- Ultimate: $359 per month
#6. Systeme.io
Systeme.io is an all-in-one marketing platform designed to help businesses in the UK build and grow their online presence.
With its intuitive interface and comprehensive features, Systeme.io empowers businesses to create sales funnels, automate marketing campaigns, and sell digital products with ease.
Systeme.io Key Features
- Sales Funnel Builder
Systeme.io offers a drag-and-drop sales funnel builder that allows businesses to create custom sales funnels tailored to their specific needs.
Users can design landing pages, opt-in forms, and checkout pages to capture leads and drive sales.
- Email Marketing Automation
Systeme.io's email marketing automation features enable businesses to create and automate personalized email campaigns.
Users can design email sequences, set up automated workflows, and segment their audience to deliver targeted messages and increase engagement.
- Membership Sites Builder
With Systeme.io's membership site builder, businesses can create and manage membership sites to deliver exclusive content and courses to their audience.
Users can set up subscription plans, drip-feed content, and track member engagement to monetize their expertise effectively.
- Affiliate Management
Systeme.io includes affiliate management tools that allow businesses to set up and manage affiliate programs to drive traffic and sales.
Users can track affiliate performance, manage payouts, and provide marketing materials to help affiliates promote their products and services.
- Analytics and Reporting
Systeme.io provides comprehensive analytics and reporting tools to track the performance of sales funnels, email campaigns, and membership sites.
Users can monitor key metrics, such as conversion rates and revenue, and gain valuable insights to optimize their strategies.
Pros & Cons
Pros:
- Comprehensive Features: Systeme.io features an intuitive interface that makes it easy for users to build sales funnels, automate marketing campaigns, and manage their online business without extensive technical knowledge.
- User-Friendly Interface: Systeme.io features an intuitive interface that makes it easy for users to build sales funnels, automate marketing campaigns, and manage their online business without extensive technical knowledge.
- Affordable Pricing: Systeme.io offers competitive pricing plans that are accessible for businesses of all sizes, making it an attractive option for startups and small businesses.
- Integration Options: Systeme.io integrates with a variety of third-party tools and services, allowing businesses to connect Systeme.io with their existing systems and streamline their workflows.
- Customer Support: Systeme.io provides responsive customer support to assist users with any questions or technical issues they may encounter.
Cons:
- Limited Customization: Some users may find that Systeme.io lacks certain advanced customization features available in other marketing platforms.
- Limited Templates: Some users may find that Systeme.io's template library is not as extensive as other marketing platforms, limiting their design options for sales funnels and landing pages.
- Scaling Limitations: While Systeme.io is suitable for entrepreneurs and small businesses, it may not be as scalable or feature-rich as more advanced marketing platforms, which could be a drawback for users with ambitious growth goals.
Systeme.io Pricing
Systeme.io pricing plans:
- Free: $0 per month
- Startup: $27 per month
- Webinar: $47 per month
- Unlimited: $97 per month
#7. Capsule CRM
Capsule CRM is a versatile customer relationship management platform designed to help businesses in the UK manage their contacts, sales pipelines, and customer interactions.
With its user-friendly interface and robust features, Capsule CRM empowers businesses to build stronger relationships with their customers and drive growth effectively.
Capsule CRM Key Features
- Contact Management
Capsule CRM offers comprehensive contact management tools that allow businesses to organize and track their contacts effectively.
Users can store contact information, track interactions, and categorize contacts into custom lists for targeted communication.
- Sales Pipeline Management
With Capsule CRM's sales pipeline management tools, businesses can track leads through every stage of the sales process.
Users can create custom pipelines, set milestones, and assign tasks to team members to ensure leads are properly nurtured and followed up on.
- Task and Calendar Management
Capsule CRM includes task and calendar management features that help businesses stay organized and on top of their activities.
Users can create tasks, set deadlines, and sync their calendars with their CRM to ensure they never miss an important deadline or appointment.
- Email Integration
Capsule CRM integrates seamlessly with email platforms like Gmail and Outlook, allowing users to manage their email communications directly within the CRM.
Users can track email interactions, send personalized emails, and sync their email contacts with their CRM for easy access.
- Customization Options
Capsule CRM offers customization options that allow businesses to tailor the platform to their specific needs and workflows.
Users can create custom fields, tags, and filters to organize their data and ensure they have the information they need at their fingertips.
Pros & Cons
Pros:
- User-Friendly Interface: Capsule CRM features an intuitive interface that makes it easy for users to navigate and utilize its features without extensive training.
- Contact Management: Capsule CRM's contact management tools enable businesses to organize and track their contacts effectively, improving communication and customer relationships.
- Sales Pipeline Management: Capsule CRM's sales pipeline management tools help businesses track leads through every stage of the sales process, increasing visibility and improving deal management.
- Integration Options: Capsule CRM integrates with a variety of third-party tools and services, allowing businesses to connect Capsule CRM with their existing systems and streamline their workflows.
- Affordable Pricing: Capsule CRM offers competitive pricing plans that are accessible for businesses of all sizes, making it an attractive option for startups and small businesses.
Cons:
- Limited Advanced Features: CRM lacks certain advanced features available in other CRM platforms, such as advanced reporting or marketing automation which GoHighLevel has.
- Integration Limitations: While Capsule CRM integrates with many third-party tools and services, some users may find that certain integrations are limited or unavailable.
- Scalability: Capsule CRM is not as scalable or feature-rich as more advanced CRM platforms.
Capsule CRM Pricing
Capsule CRM pricing plans:
- Starter: $21 per month
- Growth: $38 per month
- Advanced: $60 per month
- Ultimate: $79 per month
#8. GetResponse
GetResponse is an all-in-one marketing platform that offers email marketing, automation, and CRM solutions for businesses in the UK.
With its comprehensive features and user-friendly interface, GetResponse empowers businesses to create engaging marketing campaigns, nurture leads, and drive conversions effectively.
GetResponse Key Features
- Email Marketing
GetResponse provides a powerful email marketing solution that allows businesses to create, send, and track email campaigns.
Users can design responsive email templates, segment their audience, and personalize their messages to increase engagement and conversions.
- Marketing Automation
GetResponse offers advanced marketing automation tools that enable businesses to automate their marketing processes and workflows.
Users can create automated workflows, trigger actions based on user behavior, and nurture leads through personalized journeys.
- CRM Integration
GetResponse seamlessly integrates with CRM platforms like GoHighLevel, Salesforce, HubSpot, and Zoho CRM, allowing businesses to sync their contact data and streamline their sales and marketing efforts.
Users can track interactions, score leads, and segment their audience for targeted campaigns.
- Landing Page Builder
GetResponse includes a drag-and-drop landing page builder that allows businesses to create high-converting landing pages without any coding knowledge.
Users can choose from a variety of templates, customize them to match their brand and optimize them for conversions.
- Analytics and Reporting
GetResponse provides comprehensive analytics and reporting tools to track the performance of marketing campaigns and automation workflows.
Users can monitor key metrics, such as open rates, click-through rates, and conversion rates, and gain valuable insights to optimize their strategies.
Pros & Cons
Pros:
- User-Friendly Interface: GetResponse features an intuitive interface that makes it easy for users to navigate and utilize its features without extensive training.
- Marketing Automation: GetResponse's marketing automation tools help businesses streamline their marketing processes and workflows, saving time and improving efficiency.
- CRM Integration: GetResponse seamlessly integrates with popular CRM platforms, allowing businesses to sync their contact data and streamline their sales and marketing efforts.
- Customer Support: GetResponse provides responsive customer support to assist users with any questions or technical issues they may encounter.
Cons:
- Not primarily CRM: GetResponse is not an original CRM tool so it lacks advanced CRM features.
- Integration Limitations: While GetResponse integrates with many third-party tools and services, some users may find that certain integrations are limited or unavailable.
- Customization Options: You will find out that GetResponse lacks certain advanced customization features available in other marketing platforms.
GetResponse Pricing
Here are the GetResponse pricing you should know:
- Email Marketing: $19 per month
- Marketing Automation: $59 per month
- E-commerce Marketing: $$119 per month
7+ Best CRM Tools in UK: Final Takeaways
After thoroughly examining eight of the top CRM tools available for businesses in the UK.
Each platform offers unique features and benefits to help businesses streamline their operations, nurture leads, and drive growth.
From comprehensive marketing automation to robust contact management and sales pipeline tracking, these CRM tools provide invaluable support for businesses of all sizes and industries.
However, among these options, one CRM platform stands out as a clear winner: GoHighLevel.
With its extensive array of features, intuitive interface, and unmatched versatility, GoHighLevel offers businesses in the UK a powerful solution for managing their marketing, sales, and customer relationships effectively.
