Fun fact: It took me 3 days to research and compile the best CRM tools in UAE.
I tested the features, functionality, automation capabilities, customer support, and pricing of over 40 CRM tools.
The reason I did that is simple!
In today's digital age, effective customer relationship management (CRM) is paramount for businesses in the UAE to thrive and succeed in a competitive market.
With the right CRM tools, businesses can streamline their marketing efforts, nurture leads, and foster stronger relationships with customers.
And at the end, I got seven top-notch CRM platforms designed to meet the unique needs of businesses in the UAE.
With one being the overall best CRM tool in the United Arab Emirates Market.
TL;DR Among the options, GoHighLeve stands tall above all. It offers all other CRM features under one platform. For businesses in the UAE seeking a robust CRM platform that combines marketing automation, sales pipeline management, and client communication tools, GoHighLeve is the ultimate solution.
In my opinion and my experience using CRM tools years ago, I recommended GoHighLevel as the best CRM in UAE and you can test it for 14 Days Free.
7 Best CRM Tools in UAE
Best CRM tools I found worthy for United Arab Emirates citizens and its residents.
| CRM Tool | Features | Starting Price | Integrations | Customer Support |
|---|---|---|---|---|
| GoHighLevel | All-in-one marketing and CRM platform | $97/Month | Yes 9.5/10 | Email, live chat, phone, social media |
| Salespype | Lead management, pipeline tracking. | $79/Month | Yes 9.0/10 | Email, live chat |
| DashClicks | Marketing and CRM platform | $99/Month | Yes 8.5/10 | Email, phone, and live chat. |
| Vendasta | Good for big Agencies | $99/Month | Yes, 9.0/10 | Email, phone, and live chat. |
| Keap | CRM and marketing automation | $159/Month | Yes 8.7/10 | Email, phone, and live chat. |
| Systeme.io | All-in-one marketing & CRM platform | $0/Month | Yes 9.0/10 | Email, live chat. |
| Capsule CRM | CRM for small businesses | $29/Month | Yes 8.5/10 | Email and a knowledge base. |
Let's go over the CRM tools one after the other.
1. GoHighLevel (Our Pick)
GoHighLevel is an all-in-one platform designed to simplify business operations through comprehensive CRM solutions.
In the bustling business landscape of the UAE, where competition is fierce and customer expectations are high, having a comprehensive CRM solution is essential for success.
GoHighLevel is a game-changing platform designed to revolutionize your marketing and sales efforts.
GoHighLevel offers a plethora of features and tools meticulously crafted to meet the diverse needs of businesses in the UAE.
From advanced marketing automation to seamless client communication and robust sales pipeline management.
This all-in-one platform provides everything you need to elevate your business to new heights.
With GoHighLevel, you can create captivating marketing campaigns, automate repetitive tasks, and track leads through every stage of the sales process.
Its user-friendly interface makes it easy to navigate and as a result of that, it has gained pretty good user feedback across review sites.
GoHighLevel's extensive customization options allow you to tailor the platform to suit your specific requirements.
Should be in case you're a complete beginner and you do not want to stress yourself.
GHL offers various templates designed to help you achieve nearly everything you may want to do on the platform.
But GoHighLevel is more than just a CRM tool – it's a partner in your journey towards success.
It also offers you a white-label solution known as SaaS Mode which allows you to sell the entire platform under your company name at your prices.
With its dedicated support team and ongoing updates and enhancements, GoHighLevel ensures that you're always ahead of the curve.
Which empowers you to outshine the competition and achieve your business goals.
Key Features
Let's go through the key features of GoHighLevel.
- CRM (Customer Relationship Management)
GoHighLevel enables businesses to create and manage custom CRM fields tailored to their specific needs.
Whether it's capturing additional contact information, tracking customer preferences, or storing important notes.
Businesses can customize their CRM fields to match their unique processes and workflows.
- Marketing Automation
GoHighLevel's robust marketing automation tools allow you to create and execute complex marketing campaigns with ease.
From email drip campaigns to SMS marketing and social media automation, GoHighLevel streamlines your marketing efforts and maximizes your reach.
- Sales Pipeline Management
Stay organized and on top of your sales process with GoHighLevel's intuitive sales pipeline management features.
Track leads through every stage of the sales funnel, assign tasks to team members, and monitor deal progress in real time.
- Client Communication Tools
GoHighLevel provides a variety of communication tools to help you stay connected with your clients.
From two-way SMS messaging to appointment scheduling and client portals, GoHighLevel ensures seamless communication at every touchpoint.
- Customizable Workflows
Tailor GoHighLevel to suit your specific business needs with customizable workflows.
Create automated processes for lead generation, follow-up, and client engagement, and optimize your workflows for maximum efficiency.
- Analytics and Reporting
Gain valuable insights into your marketing and sales performance with GoHighLevel's comprehensive analytics and reporting tools.
Track key metrics, such as conversion rates and ROI, and make data-driven decisions to optimize your strategies.
GoHighLevel Pros & Cons
Let's take a look at the pros and cons of GoHighLevel.
Pros:
- Comprehensive Features: GoHighLevel offers a wide range of features, including marketing automation, sales pipeline management, and client communication tools, providing all the tools you need in one platform.
- User-Friendly Interface: Despite its extensive functionality, GoHighLevel boasts a user-friendly interface that makes navigation and usage a breeze, even for beginners.
- Customization Options: With GoHighLevel, you can customize your workflows, templates, and campaigns to match your brand identity and meet your unique business needs.
- Dedicated Support: GoHighLevel's dedicated support team is committed to helping you succeed, providing timely assistance and guidance whenever you need it.
- Continuous Updates: GoHighLevel is constantly evolving, with regular updates and enhancements that ensure you have access to the latest features and technologies.
Cons:
- Learning Curve: While GoHighLevel is user-friendly, mastering all its features requires some time and effort, especially for those new to CRM platforms. The free trial period could take care of this.
- Cost: If you are on a tiny budget for a CRM tool, GoHighLevel may not be the best option. CRM with low prices tends to have limited features.
GoHighLevel Pricing
The platform offers a 14-day free that you can use to learn and fix things together.
If you're not satisfied during the trial, you can easily cancel your account.
GoHighLevel pricing:
- Starter Account: $99/month
- Agency Unlimited: $297/month
- SaaS Mode: $497/month
GoHighLevel has a bonus if you subscribe to the yearly plan, you will have 2 months of service free.
2. Salespype
In the dynamic business landscape of the UAE, effective sales management is crucial for driving growth and success.
Salespype offers a comprehensive CRM solution designed to streamline your sales processes and enhance productivity.
With its intuitive interface and robust features, Salespype empowers businesses to manage leads, track sales activities, and optimize their sales performance effectively.
Key Features
- Lead Management
Salespype provides powerful lead management tools that allow businesses to capture, track, and nurture leads seamlessly.
From lead capture forms to lead scoring and segmentation, Salespype helps businesses stay organized and focused on their most promising opportunities.
- Deal Management
Stay on top of your deals and opportunities with Salespype's deal management features.
Track deal progress set reminders for follow-ups, and collaborate with team members to close deals faster and more efficiently.
- Task Automation
Automate repetitive tasks and streamline your sales workflows with Salespype's task automation features.
From email follow-ups to appointment scheduling and task reminders, Salespype helps you stay organized and focused on what matters most.
- Pipeline Visualization
Visualize your sales pipeline and gain valuable insights into your sales performance with Salespype's pipeline visualization tools.
Track the progress of deals through each stage of the pipeline, identify bottlenecks, and make data-driven decisions to optimize your sales process.
- Reporting and Analytics
Measure the effectiveness of your sales efforts and gain actionable insights with Salespype's reporting and analytics tools.
Track key metrics such as conversion rates, sales velocity, and win rates, and use this data to refine your sales strategy and drive better results.
Salespype Pros & Cons
Pros:
- Intuitive Interface: Salespype boasts an intuitive interface that makes it easy for users to navigate and utilize its features without extensive training.
- Customization Options: With Salespype, businesses can customize their workflows, pipelines, and reports to suit their specific needs and preferences.
- Task Automation: Salespype's task automation features help businesses save time and improve productivity by automating repetitive tasks and workflows.
- Pipeline Visualization: Visualizing the sales pipeline helps businesses gain a better understanding of their sales process and identify areas for improvement.
- Reporting and Analytics: Salespype provides robust reporting and analytics tools that enable businesses to track their sales performance and make data-driven decisions.
Cons:
- Limited Integrations: Some users may find that Salespype's integration options are limited compared to other CRM platforms, limiting their ability to connect Salespype with other tools and services. If you need complex integration, use GoHighLevl.
- Learning Curve: While Salespype is user-friendly, new users may experience a learning curve when first using the platform, particularly when exploring its advanced features.
Salespype Pricing
Salespype pricing:
- $79 per month
- $25 per month for every additional user.
3. DashClicks
DashClicks is a versatile CRM platform designed to empower businesses in the UAE to take their marketing efforts to the next level.
With its intuitive interface and comprehensive feature set.
DashClicks simplifies marketing automation, lead management, and client communication, allowing businesses to drive growth and success.
Key Features
- Marketing Automation
DashClicks offers powerful marketing automation tools that enable businesses to automate their marketing campaigns and workflows.
From email drip campaigns to social media automation, DashClicks streamlines your marketing efforts and maximizes your reach.
- Lead Management
Stay organized and on top of your leads with DashClicks' robust lead management tools.
Capture leads from various sources, track lead interactions, and nurture leads through automated follow-ups and personalized communication.
- Client Communication
DashClicks provides a variety of communication tools to help businesses stay connected with their clients.
From two-way SMS messaging to email marketing and live chat support, DashClicks ensures seamless communication at every touchpoint.
- Customizable Dashboards
Tailor DashClicks to suit your specific business needs with customizable dashboards.
Monitor key metrics, track campaign performance, and gain valuable insights into your marketing efforts with DashClicks' customizable reporting tools.
- Integration Options
DashClicks integrates seamlessly with a variety of third-party tools and services, allowing businesses to connect DashClicks with their existing systems and streamline their workflows.
From CRM integrations to social media platforms, DashClicks offers extensive integration options to meet your needs.
DashClicks Pros and Cons
Pros
- User-Friendly Interface: DashClicks boasts an intuitive interface that makes navigation and usage simple, even for users with limited technical expertise.
- Comprehensive Features: DashClicks offers a wide range of features, including marketing automation, lead management, and client communication tools, providing all the tools you need in one platform.
- Customization Options: Customize DashClicks to suit your specific business requirements with customizable dashboards, workflows, and templates.
- Dedicated Support: DashClicks offers dedicated customer support to assist users with any questions or technical issues they may encounter.
Cons:
- Learning Curve: While DashClicks is user-friendly, mastering all its features may require some time and effort, especially for users new to CRM platforms.
- Cost: The pricing of DashClicks may be higher if you need a low-budget CRM tool.
DashClicks Pricing
- DashClicks costs $99/month.
4. Vendasta
Vendasta is a powerful CRM platform designed to empower businesses in the UAE with comprehensive solutions for growth and success.
With its extensive range of features and user-friendly interface, Vendasta helps businesses streamline their operations, nurture customer relationships, and drive revenue.
If you operate on a large scale, then you need to consider going for Vendasta.
Key Features
- Reputation Management
Vendasta offers robust reputation management tools to help businesses monitor and manage their online reputation effectively.
From review monitoring to sentiment analysis and review generation, Vendasta ensures businesses maintain a positive online presence.
- Local Marketing Automation
Automate your local marketing efforts with Vendasta's advanced automation features.
From social media posting to email marketing and local SEO optimization, Vendasta helps businesses reach their target audience and drive engagement.
- Sales Enablement
Equip your sales team with the tools they need to succeed with Vendasta's sales enablement features.
From lead tracking to pipeline management and sales collateral creation, Vendasta empowers sales teams to close deals more effectively.
- Business Listings Management
Ensure your business information is accurate and up-to-date across online directories with Vendasta's business listings management tools.
You can easily update business information, monitor listings for accuracy, and improve local search visibility.
- Customer Insights
Gain valuable insights into your customers and their preferences with Vendasta's customer insights tools.
Track customer behavior, segment your audience, and personalize your marketing efforts to drive engagement and conversions.
Pros & Cons
Pros:
- Comprehensive Solutions: Vendasta offers a wide range of solutions to meet all your business needs, from reputation management to local marketing automation and sales enablement.
- User-Friendly Interface: Despite its extensive functionality, Vendasta boasts a user-friendly interface that makes navigation and usage simple and intuitive, even for users with limited technical expertise.
- Integration Options: Vendasta integrates seamlessly with a variety of third-party tools and services.
- Dedicated Support: Vendasta offers dedicated customer support to assist users with any questions or technical issues they may encounter.
- Scalability: Vendasta is scalable to accommodate businesses of all sizes, from small startups to large enterprises, making it a versatile solution for businesses in the UAE.
Vendasta Cons:
- Learning Curve: While Vendasta is user-friendly, mastering all its features may require some time and effort, especially for users new to CRM platforms.
- Cost: The pricing of Vendasta may be higher than other CRM solutions, particularly for businesses with limited budgets.
Vendasta Pricing
Vendasta currently has the following pricing plans:
- Starter: $99/month
- Professional: $649/month
- Premium: $1,297/month
- Enterprise: Contact Sales
5. Keap
Keap, is a versatile CRM platform designed to streamline business operations and foster stronger customer relationships for businesses in the UAE.
With its intuitive interface and comprehensive features, Keap empowers businesses to manage their contacts, automate marketing campaigns, and track sales processes with ease.
Key Features
- Contact Management
Organize and manage your contacts efficiently with Keap's robust contact management tools.
From capturing leads to nurturing relationships and tracking interactions, Keap ensures no opportunity is missed.
- Marketing Automation
Automate your marketing campaigns and workflows with Keap's powerful automation features.
From email marketing to lead scoring and segmentation, Keap helps you deliver personalized messages to the right audience at the right time.
- Sales Pipeline Management
Stay on top of your sales pipeline with Keap's intuitive pipeline management tools.
Track leads through every stage of the sales process, set reminders for follow-ups, and monitor deal progress in real time.
- Appointment Scheduling
Simplify appointment scheduling and client bookings with Keap's integrated calendar and booking system.
Offer online appointment scheduling, send automated reminders, and reduce no-shows with ease.
- Invoice and Payment Processing
Create professional invoices and accept payments seamlessly with Keap's integrated invoicing and payment processing tools.
Streamline your billing process, track payments, and improve cash flow for your business.
Pros & Cons
Pros:
- Comprehensive Solution: Keap offers a wide range of solutions to meet all your business needs, from contact management to marketing automation and payment processing.
- User-Friendly Interface: Despite its extensive functionality, Keap boasts a user-friendly interface that makes navigation and usage simple and intuitive, even for users with limited technical expertise.
- Dedicated Support: Keap offers dedicated customer support to assist users with any questions or technical issues they may encounter.
- Scalability: Keap is scalable to accommodate businesses of all sizes, from small startups to large enterprises, making it a versatile solution for businesses in the UAE.
Cons:
- Cost: The pricing of Keap may be higher than other CRM solutions, particularly for businesses with limited budgets.
- Learning Curve: While Keap is user-friendly, mastering all its features may require some time and effort, especially for users new to CRM platforms.
Keap Pricing
Keap currently has 3 pricing plans:
- Pro: $199/month
- Max: $299/month
- Ultimate: $359/month
6. Systeme.io
Systeme.io is an all-in-one CRM platform designed to empower businesses in the UAE with comprehensive solutions for marketing, sales, and automation.
With its intuitive interface and extensive feature set.
Systeme.io enables businesses to streamline their operations, nurture customer relationships, and drive growth with ease.
Systeme.io Key Features
- Sales Funnel Builder
Create high-converting sales funnels effortlessly with Systeme.io's intuitive funnel builder.
Customize your funnels to match your brand identity, add upsells and downsells, and track performance metrics in real time.
- Email Marketing Automation
Automate your email marketing campaigns and workflows with Systeme.io's powerful automation features.
From lead nurturing to customer engagement and retention, Systeme.io helps you deliver personalized messages to your audience at scale.
- Membership Sites
Build and manage membership sites with ease using Systeme.io's integrated membership site builder.
Offer exclusive content, courses, and resources to your members, and monetize your knowledge with subscription-based models.
- Affiliate Management Management
Create and manage your affiliate program seamlessly with Systeme.io's affiliate management tools.
Recruit affiliates, track referrals, and manage commissions effortlessly, all within the same platform.
- E-commerce Integration
Seamlessly integrate your e-commerce store with Systeme.io to streamline your online sales process.
Sync product catalogs, manage orders and inventory, and track sales performance from one centralized dashboard.
Pros & Cons
Pros:
- All-in-One Platform: Systeme.io offers a comprehensive suite of tools and features to meet all your business needs, from sales funnel building to email marketing automation and membership site management.
- User-Friendly Interface: Despite its extensive functionality, Systeme.io boasts a user-friendly interface that makes navigation and usage simple and intuitive, even for users with limited technical expertise.
- Affordability: Systeme.io offers competitive pricing plans that are accessible for businesses of all sizes, making it an attractive option for startups and small businesses.
- Dedicated Support: Systeme.io offers dedicated customer support to assist users with any questions or technical issues they may encounter.
Cons:
- Limited Integrations: Some users may find that Systeme.io's integration options are limited compared to other CRM platforms.
- Learning Curve: While Systeme.io is user-friendly, mastering all its features may require some time and effort, especially for users new to CRM platforms.
Systeme.io Pricing
Systeme.io pricing plans:
- Free: $0 per month
- Startup: $27 per month
- Webinar: $47 per month
- Unlimited: $97 per month
7. Capsule CRM
Capsule CRM is a versatile CRM platform designed to help businesses in the UAE manage their customer relationships effectively.
With its intuitive interface and comprehensive feature set, Capsule CRM enables businesses to streamline their sales processes, track interactions, and foster stronger connections with their customers.
Key Features
- Contact Management
Organize and manage your contacts effortlessly with Capsule CRM's robust contact management tools.
Keep track of customer interactions, set reminders for follow-ups, and segment your contacts for targeted marketing campaigns.
- Sales Pipeline Management
Stay on top of your sales pipeline with Capsule CRM's intuitive pipeline management features.
Track leads through every stage of the sales process, set tasks and deadlines, and monitor deal progress in real time.
- Task and Calendar Integration
Keep your team organized and on track with Capsule CRM's integrated task and calendar features.
Assign tasks to team members, set deadlines, and synchronize your calendar with your CRM for seamless scheduling.
- Email Integration
Seamlessly integrate your email communications with Capsule CRM to streamline your client interactions.
Send and receive emails directly within the platform, track email opens and clicks, and ensure timely follow-ups with clients.
- Customizable Reporting
Gain valuable insights into your sales performance with Capsule CRM's customizable reporting tools.
Track key metrics, such as conversion rates and deal value, and generate reports to analyze trends and identify areas for improvement.
Pros & Cons
Pros:
- Intuitive Interface: Capsule CRM boasts an intuitive interface that makes navigation and usage simple, even for users with limited technical expertise.
- Affordability: Capsule CRM offers competitive pricing plans that are accessible for businesses of all sizes, making it an attractive option for startups and small businesses.
- Integration Options: Capsule CRM integrates seamlessly with a variety of third-party tools and services, allowing you to connect Capsule CRM with your existing systems and streamline your workflows.
- Dedicated Support: Capsule CRM offers dedicated customer support to assist users with any questions or technical issues they may encounter.
Cons:
- Limited Features: Some users may find that Capsule CRM's feature set is more limited compared to other CRM platforms.
- Customization Options: While Capsule CRM offers some customization options, users may find that it lacks the flexibility to tailor the platform to their specific needs.
Capsule CRM Pricing
Capsule CRM has 4 pricing plans you can select from:
- Starter: $21/month
- Growth: $38/month
- Advanced: $60/month
- Ultimate: $79/month
7 Best CRM Tools in UAE: Final Thoughts
In the dynamic business landscape of the UAE, where competition is fierce and customer expectations are high.
Having the right CRM tool can make all the difference.
After thorough research and analysis, we've identified the top 7 Best CRM tools in UAE that are tailor-made to meet the diverse needs of businesses in the UAE.
While all the CRM tools reviewed in this article have their strengths, there's one that stands out above the rest: GoHighLevel.
With its extensive feature set, user-friendly interface, and dedicated support, GoHighLevel empowers businesses in the UAE to thrive and succeed in today's competitive market landscape
